PSA software for MSPs
Everything an MSP runs on, in one tier.
No add-ons and no modules to buy later. Every workspace gets all of it for $49 per technician.
Ticketing and SLAs
Every ticket in Opcrunch sits next to the client’s agreement, devices and SLA clock, so technicians start with the whole picture and time lands where it gets billed.
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Agreement billing
Opcrunch applies each client’s agreement while the work happens, not at month end. Recurring lines, approved time and project work become one invoice the client can pay online.
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Revenue check
The revenue check runs plain rules over data your workspace already has and lists each gap with the client, the evidence and what it is worth.
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Client portal
Included in every workspace at no extra cost, with free portal users. Your clients see their requests, projects and invoices in one place.
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Profitability reports
Because tickets, time, agreements and invoices live in one place, Opcrunch can show margin per client without a spreadsheet.
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Integrations
QuickBooks Online, Xero, Stripe, Microsoft 365 and eight RMMs.
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Free migration
Bring your clients, agreements, tickets and time from ConnectWise, Autotask or HaloPSA.
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For technicians, every day
AI assist
- Reads a ticket and gives a one-line summary, a suggested priority with the reason, and the next step.
- Drafts the next reply to the client for the technician to edit and send.
- Tidies rough time and handoff notes into clear text for invoices, keeping every fact.
Off until an admin switches it on for the workspace, with a monthly usage cap.
Timer bar
- Your running timer with elapsed time, one-tap status and Stop & log.
- No timer running? It shows your next booked job and starts the timer on it.
- Time logged here flows through approval onto the invoice.
Opens as a compact pop-out at /hud in any browser.